Products / Case study
NeighbourOps
Community operations for HOAs and PMCs—AI Q&A with CC&R citations, service requests, and portfolio dashboards at neighbourops.com.
Mobile app in progress
Problem
Community associations often run on email threads, PDFs, and tools that do not share a single model of “the property,” “the resident,” or “the decision.” That fragmentation creates rework, disputes, and missed accountability.
Approach
- Model roles the way communities actually operate: boards, staff, residents, and vendors—without collapsing everyone into one role.
- Ship AI Q&A grounded in uploaded CC&Rs and bylaws—with cited answers residents and boards can verify.
- Build portfolio-native operations: one login across communities, service requests, documents, and communications.
Outcome
- Live web platform at neighbourops.com for PMC pilots and community operations.
- Mobile app for residents and field staff in active development.
Technology
Why this is worth building carefully
Community operations software touches money, votes, and neighbor relationships. Shipping fast without discipline creates harm. MagiQa is investing in foundations—permissions, auditability, and operational depth—before chasing feature breadth.